How to Use the Activity Tracker

The Activity Tracker feature allows users to monitor if their shared documents have been viewed by recipients. It provides real-time insights into document engagement, ensuring users are informed about the status of their shared files.

Additionally, this feature enables users to unshare documents, instantly revoking recipient access when needed. This enhances control over shared content, ensuring sensitive information can be managed securely and effectively.

Here is how you can use the activity tracker feature:
1. Click and open the Sent Items section

2. From the sent items, click on the email whose activity you want to track.

3. Click on the Apps icon and click on the Sendent option.

4. Click on the activity tracker option.

5. This action will open the Activity Tracker window on the right-hand side of the screen.

6. The Activity Tracker window displays the expiration date and the status of your shared documents.

7. You can also click the View button to view the filed on Nextcloud.

The status "Opened" indicates that the recipient has downloaded the file(s), it does not indicate that they have opened the link. If the email was sent using Secure Mail, the status will show as "opened" when the recipient opens the link, as the email needs to be downloaded for reading.

8. You can also revoke access to files by clicking the Unshare button.

9. Click the "Unshare" button to immediately revoke access to the shared files or public folder. This action ensures that the recipient no longer has access to the shared content instantly.

Please note that if you open the activity tracker within a few seconds after sending the email, you might only see the "view" action available. It can take a few seconds for all actions to become visible. If this happens, re-open the screen after a few seconds to access the full range of actions.

The activity tracker can help you manage and monitor your shared documents effectively, providing control over who can access your files and when.